Have you ever wondered what all the little extra features are in your Sendmode account? Have you been tempted to try them out but not really sure what to do? Well read on and we’ll explain how you can get the most out of your Bulk SMS account with Sendmode…
You might have noticed the four blue boxes which allow for personalisation when you are sending an SMS. When you upload your database of customer’s numbers into Sendmode, add in your customers first name in Column B, their surname in Column C and then any other personal information you may want to include in the message into custom field 1 (Column J) and custom field 2 (Column L). Perhaps you may wish to include a customer membership number, or a loyalty number in your SMS- this is the place to do it. See an example below. Personalising an SMS makes it more relevant for the receiver and if an SMS is relevant, it is more likely to be welcomed and read!
Some hidden gems within your Sendmode account include our Renewal Reminders and Anniversary SMS promotions custom features. These features let you schedule automated messages to your customers just before their birthday, wedding anniversary or any special event in their life. In addition Insurance companies or Gyms can send a reminder SMS to customers advising that their subscription is due soon, up to 7 days before a specific date.
Simply add the special or looming date into the customers profile in Column K, date of birth, then click into ‘Other Tools’ and activate from there.
Another handy custom feature is Email to SMS. Sending short emails as texts is particularly useful if you’re emailing a non-smartphone user, or need to send a text when you’re away from your phone. Within your Sendmode account, go to SMS Marketing /Other Tools /Email2SMS. Add one or more email accounts that are allowed to send SMS from your account. Then from any email application type in the mobile number followed by @sendmode.com (ex. email@example.com). Complete the e-mail subject and message information and send as normal. The email is converted to SMS by Sendmode and delivered to the mobile number handset. An SMS credit is deducted from your account and delivery report is created for audit and tracking purposes. You can read more about Email to SMS here.
So now you’re up to speed on all the Sendmode custom features, why not start using them in your upcoming bulk SMS’s. If you’d like advice or help get in touch with Trevor on 02034114464or email firstname.lastname@example.org
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